Eco Drive Auto Sales & Repair – Privacy Policy

Last Updated: April 18, 2025

1. Introduction

Eco Drive Auto Sales & Repair, Inc. (“Eco Drive,” “we,” “our,” or “us”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website
ecodriveautosales.com (the “Site”) or interact with us offline at our dealership in Torrance, California.
It applies to California residents and is designed to comply with the California Online Privacy Protection Act (“CalOPPA”) and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

2. Scope of This Policy

This Policy covers personal information we collect in relation to:

• Your use of our Site.
• Inquiries regarding vehicle sales, leasing, rentals, and repairs.
• Requests for trade-in valuations.
• Our use of cookies, analytics, and similar technologies on the Site.
• Interactions with our social media pages and email communications.
• In-person interactions at our dealership (unless superseded by a more specific notice, such as for financing).

3. Categories of Personal Information We Collect

We collect the following categories of personal information:

• Identifiers:
  • Examples: Real name, alias, postal address, email address, phone number, IP address, Vehicle Identification Number (VIN).
  • Sources: Directly from you (e.g., when you fill out a form or contact us), automatically from your device when you visit our Site (e.g., IP address via cookies), potentially from third-party lead providers (if applicable).
• Commercial Information:
  • Examples: Records of vehicles purchased, leased, rented, or considered; service history; trade-in vehicle details; rental dates.
  • Sources: Directly from you, records of your transactions and interactions with us.
• Geolocation Data:
  • Examples: General location derived from your IP address, information related to your visits to our physical dealership (e.g., service appointment logs). We do not collect precise geolocation data through the Site without your explicit consent.
  • Sources: Automatically from your device (general location via cookies/IP address), information you provide, records from dealership visits.
• Internet or Other Electronic Network Activity Information:
  • Examples: Browse history on our Site, pages viewed, links clicked, referring website addresses, interaction with our online advertisements.
  • Sources: Automatically collected via cookies and analytics tags (e.g., Google Analytics) when you use our Site.

4. Sensitive Personal Information

We do not intentionally collect or process “sensitive personal information” (as defined by the CCPA/CPRA) through this Site. Sensitive personal information includes data like social security numbers, driver’s license numbers, precise geolocation, racial or ethnic origin, religious beliefs, genetic data, biometric information, health information, or information about sex life or sexual orientation.

As noted above, financing applications, which may involve sensitive personal information, are handled separately offline with a specific privacy notice.

5. How We Use Your Personal Information

We use the personal information we collect for the following business purposes:

• To provide and manage our services: Processing vehicle purchases, leases, rentals, repairs, and trade-in valuations; scheduling test drives and service appointments.
• To communicate with you: Responding to your inquiries, sending transaction confirmations, service reminders, recall notices, and marketing communications (where permitted by law and subject to your right to opt-out).
• To operate and improve our Site: Analyzing Site usage, understanding user preferences, improving user experience, and personalizing content.
• For security and fraud prevention: Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible.
• To comply with legal obligations: Fulfilling legal and regulatory requirements, responding to lawful requests from government authorities, warranty administration, and tax obligations.
• For record keeping and dispute resolution.

6. How We Disclose Personal Information

We disclose personal information only in the following limited circumstances:

• To Service Providers: We share information with third-party vendors and service providers who perform services on our behalf (e.g., website hosting, payment processing (if applicable), email delivery, analytics providers like Google Analytics, marketing support). These providers are bound by written contracts that require them to keep the information confidential and use it only for the purposes for which we disclose it to them.
• For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• At Your Direction (e.g., Financing/Warranty): With your explicit consent or at your direction, typically provided in person at the dealership, we may share information with lenders for financing purposes or with warranty administrators. This sharing is governed by separate notices provided at that time.
• In Case of Business Transfer: If Eco Drive is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction, subject to appropriate confidentiality measures.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, this means:

• Transaction-related data (e.g., sales, service records) may be kept for approximately 7 years to comply with legal, tax, and accounting requirements.
• Website analytics data collected via cookies is typically retained for up to 25 months.
• Customer relationship management data is kept for as long as you are an active customer or prospect, and for a reasonable period thereafter.

We will delete or anonymize your information when it is no longer needed for these purposes.

8. Cookies, Tracking Technologies, and Do Not Track

Our Site uses first-party and third-party cookies and similar technologies (like web beacons or pixels) for essential functionality, performance analysis, and potentially for advertising purposes (e.g., Google Analytics). Cookies are small text files stored on your device.

• You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the Site.
• Our Site uses Google Analytics to understand how visitors engage with the Site. You can learn more about Google Analytics’ data practices and opt-out options here.
• Some web browsers transmit “Do Not Track” (DNT) signals. Currently, we do not alter our Site’s data collection and use practices in response to DNT signals.

9. Your California Privacy Rights

As a California resident, you have specific rights regarding your personal information under the CCPA/CPRA:

Right to Know / Access

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. This includes the categories of personal information collected, the sources of that information, the business purposes for collecting it, the categories of third parties with whom we disclose it, and the specific pieces of personal information we have collected about you.

Right to Delete

You have the right to request that we delete personal information that we have collected from you, subject to certain exceptions (such as completing a transaction, detecting security incidents, complying with legal obligations, etc.).

Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

Right to Opt-Out of Sale/Sharing

As stated above, we do not “sell” or “share” your personal information as defined by the CCPA/CPRA. Therefore, there is no need to provide an opt-out mechanism for these activities.

Right to Limit Use of Sensitive Personal Information

As stated above, we do not intentionally collect sensitive personal information through the Site. If this changes, or if SPI is collected offline under specific circumstances, you may have the right to limit its use and disclosure to certain permitted purposes.

Right to Non-Discrimination

You have the right not to receive discriminatory treatment from us for exercising your privacy rights. This means we will not deny you goods or services, charge you different prices or rates, provide a different level or quality of goods or services, or suggest that you may receive a different price or quality because you exercised your rights.

How to Exercise Your Rights (Know/Access, Delete, Correct):

To exercise the rights described above, please submit a verifiable consumer request to us by either:

• Calling us at: (310) 974-1826
• Emailing us at: contact@ecodriveautosales.com

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. We will need to verify your identity before processing your request. We will respond to your request consistent with applicable law.

10. Children’s Privacy

Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child under 16 has provided us with personal information without your consent, please contact us using the methods described in Section 14, and we will take steps to delete such information.

11. Data Security

We implement and maintain reasonable administrative, technical, and physical security safeguards designed to protect the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction. Measures include TLS/SSL encryption for data transmission, access controls, and employee training on data privacy. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

12. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., mapping services, manufacturer websites) that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. For material changes, we may provide more prominent notice, such as through a banner on our Site or via email (if we have your email address). We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Eco Drive Auto Sales & Repair, Inc.
Attn: Privacy Inquiry
1751 Abalone Ave.
Torrance, CA 90501
Email: contact@ecodriveautosales.com
Phone: (310) 974-1826